{"id":340,"date":"2020-05-06T11:03:43","date_gmt":"2020-05-06T11:03:43","guid":{"rendered":"https:\/\/www.sbcdesign.co.za\/expressmac\/?page_id=340"},"modified":"2025-07-08T18:18:12","modified_gmt":"2025-07-08T16:18:12","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.sbcdesign.co.za\/expressmac\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"340\" class=\"elementor elementor-340\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-009f396 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"009f396\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-07c9209\" data-id=\"07c9209\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-40d2650 elementor-widget elementor-widget-spacer\" data-id=\"40d2650\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a7fe1fb elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"a7fe1fb\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-41ce99a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"41ce99a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-68600cf\" data-id=\"68600cf\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7eba63f elementor-toc--content-ellipsis elementor-widget elementor-widget-table-of-contents\" data-id=\"7eba63f\" data-element_type=\"widget\" data-settings=\"{&quot;headings_by_tags&quot;:[&quot;h2&quot;,&quot;h3&quot;],&quot;exclude_headings_by_selector&quot;:[],&quot;marker_view&quot;:&quot;bullets&quot;,&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;icon&quot;:{&quot;value&quot;:&quot;fas fa-circle&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t<h4 class=\"elementor-toc__header-title\">\n\t\t\t\tOn this page\t\t\t<\/h4>\n\t\t\t\t\t<\/div>\n\t\t<div id=\"elementor-toc__7eba63f\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<i class=\"elementor-toc__spinner eicon-animation-spin eicon-loading\" aria-hidden=\"true\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-81280f7 elementor-widget elementor-widget-text-editor\" data-id=\"81280f7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>What does the device grading mean?<\/h3><p>Our Grading refers to the overall cosmetic condition of a device and our prices also reflect the cosmetic condition of the graded device.<\/p><p><strong>Grade A+:\u00a0<\/strong>This means that the device is almost as good as new with minimal cosmetic defects, although some very light signs of prior use may be visible.<br \/><strong>Grade A:\u00a0<\/strong>This means that the device may have some scuffs and nicks on the side or back, or other minor signs of previous use, but still in a great condition.<br \/><strong>Grade B+:<\/strong>\u00a0this means the device has scuffs and nicks, but performs well. The product prices also reflect the cosmetic condition of the graded device.<\/p><p>eXpressMac will not refund online purchases based on cosmetic condition, as the cosmetic condition is stated clearly within the product description.<\/p><h3><span style=\"color: inherit; font-family: inherit; font-size: 1.75rem;\">What does certified pre-owned mean?<\/span><\/h3><p>Our range of specially selected and approved pre-owned Apple products are meticulously inspected, graded and certified before we market the items for sales.<\/p><p>All items are certified to function perfectly and carry our in-house warranty, offering you peace of mind.<\/p><h3>How long will it take for my order to arrive?<\/h3><p>Generally, 3 \u2013 4 business days for delivery to main centres. Outlying areas may require an additional day or two for delivery. If you experience a delay in receiving your order, please contact us at <a href=\"mailto:accounts@expressmac.co.za\">accounts@expressmac.co.za<\/a> immediately and we will help to confirm the status of your order.<\/p><h3>What are the payment methods available?<\/h3><p>You can pay for your order online through PayFast, via credit card, instant EFT or Mobicred. We also offer a Direct Deposit option to pay for your order. Should you make payment via a Direct Deposit, release of your order is subject to clearance of funds in our bank account.<\/p><h3>How do I track my order?<\/h3><p>Your order will be sent with our preferred service provider via a door \u2013 to \u2013 door delivery service. Tracking details for your order is available on request.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>On this page What does the device grading mean? Our Grading refers to the overall cosmetic condition of a device and our prices also reflect the cosmetic condition of the graded device. Grade A+:\u00a0This means that the device is almost as good as new with minimal cosmetic defects, although some very light signs of prior [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-340","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.sbcdesign.co.za\/expressmac\/wp-json\/wp\/v2\/pages\/340","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sbcdesign.co.za\/expressmac\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.sbcdesign.co.za\/expressmac\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.sbcdesign.co.za\/expressmac\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sbcdesign.co.za\/expressmac\/wp-json\/wp\/v2\/comments?post=340"}],"version-history":[{"count":25,"href":"https:\/\/www.sbcdesign.co.za\/expressmac\/wp-json\/wp\/v2\/pages\/340\/revisions"}],"predecessor-version":[{"id":10016,"href":"https:\/\/www.sbcdesign.co.za\/expressmac\/wp-json\/wp\/v2\/pages\/340\/revisions\/10016"}],"wp:attachment":[{"href":"https:\/\/www.sbcdesign.co.za\/expressmac\/wp-json\/wp\/v2\/media?parent=340"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}